Jupitermedia Employment Opportunities

Job Title: Data Manager, Job Board

Location: New York City - SOHO

The mediabistro job board is one of the critical elements of the mediabistro community. It is a vibrant marketplace bringing together the best jobs in media and the best media industry talent. It is one of the cornerstones of mediabistro's passionate community of media professionals.
It is also our highest volume business with hundreds of active customers generating thousands of transactions every month. The Data Manager will work with the job board team on a variety of critical data intensive projects including: populating and maintaining a CRM database; standardizing, mapping and relating user generated account data to establish relationships such as shared parent companies; analyzing, data mining and compiling customer activity and trends for internal and external reporting; querying and preparing database marketing lists; and establishing and populating a database for sales prospecting and leads generation.
As a key knowledge contributor, the database manager will have the opportunity to work on strategic level analysis, new business initiatives and product development.

Responsibilities:

Standardized Reporting (support the development of, and assure regular reporting of key performance metrics for assessing and measuring overall department performance including revenue, customer satisfaction, account activity, transaction activity, related web site traffic and technology performance)
Ad Hoc Reporting (defining, developing and executing queries using Access, SQL and SalesForce as needed)
Customer Data Management (populating, maintaining and reporting on customer relationship management database [SalesForce] used by account management and sales staff)
List processing (querying, preparing and quality control on all lists used for account management, sales and marketing)
Data mining (combining internal and external data sources to create enhanced databases for informing strategy development, improving customer relationship management, sales prospecting and new business development)
Evaluate and propose data management process improvement initiatives that will enhance both customer experience and internal operational efficiency and effectiveness
Other tasks as assigned by the Director or Manager
The Database Manager reports to the job board Director on strategic initiatives and the Senior Manager on operational responsibilities

Requirements:

High level of proficiency in using MS Access and Excel to query, report and build-on complex table structures and data management processes. SQL and other database experience a plus.
Experience in the application of CRM, Direct Marketing and Database Technologies to customer and transactional databases with direct experience in working with customer entered (non standardized) data
Experience in developing, building and managing a database infrastructure that is sufficient to collect, store and track data related to mediabistsro.com's job board customer relationship management and sales activities
Familiarity with CRM, data mining, lead prospecting and direct marketing principals and best practices
The position will require significant autonomy while reporting into the job board Director and Senior Manager with the goal of anticipating and quickly responding to the data and strategy needs of the department
Strong written/verbal communication, presentation and interpersonal skills
Four year degree or higher

About Us:

mediabistro.com is a passionate community of media professionals that has grown over 13 years with tremendous good will. We're a small, fast growing, profitable company with offices in SoHo, New York City. Mediabistro.com is a division of Jupitermedia Corporation.

Our Vision:

A vibrant place for creative and content industry professionals (media people) to come for fulfillment of their professional aspirations and social needs. A crossroads of commerce, marketplaces and career paths; a center of teaching; a source of inspiration and fun that generates a shared identity and feeling of connectedness between media people and their chosen profession.

Jupitermedia offers competitive compensation commensurate with experience, along with a very generous benefit package that includes medical/dental/vision/life/disability insurance, paid vacation/sick/personal/company holidays, 401K with company match, tuition reimbursement, fitness reimbursement, FSA, commuter discounts and a casual and fun work environment!
Interested candidates should email resumes to marketingcareers@jupitermedia.com

Job Title:		Data Manager, Job Board
Location:		New York City - SOHO
		The mediabistro job board is one of the critical elements of the mediabistro community. It is a vibrant marketplace bringing together the best jobs in media and the best media industry talent. It is one of the cornerstones of mediabistro's passionate community of media professionals. It is also our highest volume business with hundreds of active customers generating thousands of transactions every month. The Data Manager will work with the job board team on a variety of critical data intensive projects including: populating and maintaining a CRM database; standardizing, mapping and relating user generated account data to establish relationships such as shared parent companies; analyzing, data mining and compiling customer activity and trends for internal and external reporting; querying and preparing database marketing lists; and establishing and populating a database for sales prospecting and leads generation. As a key knowledge contributor, the database manager will have the opportunity to work on strategic level analysis, new business initiatives and product development.
Responsibilities:		Standardized Reporting (support the development of, and assure regular reporting of key performance metrics for assessing and measuring overall department performance including revenue, customer satisfaction, account activity, transaction activity, related web site traffic and technology performance) Ad Hoc Reporting (defining, developing and executing queries using Access, SQL and SalesForce as needed) Customer Data Management (populating, maintaining and reporting on customer relationship management database [SalesForce] used by account management and sales staff) List processing (querying, preparing and quality control on all lists used for account management, sales and marketing) Data mining (combining internal and external data sources to create enhanced databases for informing strategy development, improving customer relationship management, sales prospecting and new business development) Evaluate and propose data management process improvement initiatives that will enhance both customer experience and internal operational efficiency and effectiveness Other tasks as assigned by the Director or Manager The Database Manager reports to the job board Director on strategic initiatives and the Senior Manager on operational responsibilities
Requirements:		High level of proficiency in using MS Access and Excel to query, report and build-on complex table structures and data management processes. SQL and other database experience a plus. Experience in the application of CRM, Direct Marketing and Database Technologies to customer and transactional databases with direct experience in working with customer entered (non standardized) data Experience in developing, building and managing a database infrastructure that is sufficient to collect, store and track data related to mediabistsro.com's job board customer relationship management and sales activities Familiarity with CRM, data mining, lead prospecting and direct marketing principals and best practices The position will require significant autonomy while reporting into the job board Director and Senior Manager with the goal of anticipating and quickly responding to the data and strategy needs of the department Strong written/verbal communication, presentation and interpersonal skills Four year degree or higher
About Us:		mediabistro.com is a passionate community of media professionals that has grown over 13 years with tremendous good will. We're a small, fast growing, profitable company with offices in SoHo, New York City. Mediabistro.com is a division of Jupitermedia Corporation.
Our Vision:		A vibrant place for creative and content industry professionals (media people) to come for fulfillment of their professional aspirations and social needs. A crossroads of commerce, marketplaces and career paths; a center of teaching; a source of inspiration and fun that generates a shared identity and feeling of connectedness between media people and their chosen profession.
		Jupitermedia offers competitive compensation commensurate with experience, along with a very generous benefit package that includes medical/dental/vision/life/disability insurance, paid vacation/sick/personal/company holidays, 401K with company match, tuition reimbursement, fitness reimbursement, FSA, commuter discounts and a casual and fun work environment! Interested candidates should email resumes to marketingcareers@jupitermedia.com